Please note: Tango is currently unavailable on the Apple App Store. If you’re an iPhone user in the EU, you can install Tango via the official Onside Store. The notification steps below apply only to iPhone users who installed Tango through the Onside Store (EU region).
If you’re outside the EU and accessing Tango through your mobile browser, iOS push notifications are not supported.
Check iPhone Notification Settings (Onside App Only)
These steps apply only if you installed the Tango app on your iPhone via the Onside Store.
To enable notifications on your iPhone:
Open the Settings app
Tap Notifications
Scroll down and tap Tango
Enable Allow Notifications
Make sure Alert Style When Unlocked is set to Banners or Alerts
Adjust additional settings as needed:
Show in Notification Center
Sounds
Badge App Icon
Show on Lock Screen
Check Notification Settings Inside the Tango App
Next, make sure notifications are enabled within the Tango app itself.
Open the Tango app
Tap your Profile photo to open the profile menu
Tap Settings
Find Notifications and Sounds
Enable the notification options you want to receive
Still Not Receiving Notifications?
If you’ve completed the steps above and are still not receiving notifications, please contact our Support team for further assistance.
Keep in mind:
iOS notifications are supported only for the Tango app installed via the Onside Store (EU users)
Users accessing Tango through a mobile browser will not receive iOS push notifications