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Tax Reporting Form Collection

How to fill out a tax reporting form (W9, W8-BEN)

Written by Tango

Why am I required to fill out a tax form?

TangoMe, Inc. is a company based in the United States. Under U.S. tax regulations, we are required to collect certain tax information from creators who earn income through the Tango platform.

As required by the IRS (Internal Revenue Service), we must maintain tax information for users who earn income through creator payouts.

Tax Form Scenarios

There are currently two separate tax reporting flows that may apply to creators.

1. Annual Tax Form Collection

At the beginning of each calendar year, creators redeeming through:

  • Airwallex (U.S. bank accounts)

  • Payoneer

may be required to submit updated tax information.

Airwallex Users

Creators using Airwallex may receive tax form requests directly inside Tango through Tango Redeems chat.

Withdrawals for eligible accounts may be temporarily disabled until the required form is submitted.

Payoneer Users

Creators using Payoneer complete tax forms directly through Payoneer outside of Tango.

Payoneer distributes the forms and submission links directly to eligible users.

Helpful link:


2. $600 Reporting Threshold Flow

This flow currently applies to creators redeeming through Airwallex to U.S. bank accounts only.

Creators who redeem $600 USD or more during the current calendar year may also be required to submit tax information once they reach the reporting threshold.

Eligible users will receive notifications through Tango Redeems chat with instructions on how to complete the required form.


Availability

The in-app tax form flow described below currently applies to Airwallex users only.

Web & Android

Accessible from the menu and via direct messages.

iOS

Accessible via direct messages and opened as a web page.


What happens if I don’t submit the form?

If you are required to submit a tax form and do not complete the process, future payouts may be paused until valid tax information is provided.


Will Tango charge or deduct taxes from my payouts?

No.

This process exists for compliance and reporting purposes only. Tango, Airwallex and Payoneer do not deduct taxes from your account as part of this process.

Please note that tax information may be shared with relevant tax authorities when required by law.


Is my information secure?

Yes.

Your tax information is processed securely by our payment and compliance partners and handled according to applicable privacy and security standards.


How do I choose which form to fill out?

Depending on your situation, you may be asked to choose between several tax forms.

Generally, you may see the following forms:

  • W-9

  • W-8 ECI

  • W-8 BEN

  • W-8 BENE

In most cases:

  • U.S. persons should complete a W-9 form

  • Non-U.S. individuals typically complete a W-8 BEN form

Helpful links:

If you are unsure which form applies to your situation, we recommend consulting a tax professional.


What is considered a “U.S. person”?

Generally, a U.S. person includes:

  • U.S. citizens

  • U.S. residents

  • Individuals or entities subject to U.S. taxation

If you are unsure about your status, please consult a tax professional.


I've never done this before. How do I fill out the form?

This guide is intended for individuals completing a W-8 BEN form.

Part I

This is the most important section. Below are the common fields you may encounter.

Name of Individual Who Is the Beneficial Owner

Enter your full legal name, including first name, middle name (if applicable), and last name.

Country of Citizenship

Select your country of citizenship.

Permanent Residence Address

Enter your current residential street address.

Mailing Address

Optional. Fill this out only if it is different from your permanent residence address.

SSN / ITIN

This field is generally required only for U.S. taxpayers.

Foreign TIN

This is your non-U.S. tax identification number issued in your country of residence or citizenship.

If you do not provide an SSN or ITIN, your Foreign TIN will usually be required.

Date of Birth

Enter your date of birth.


Part II

This section is optional and applies only if you are claiming tax treaty benefits.

If you believe you may qualify for tax treaty benefits, you can learn more here:

We recommend consulting a tax professional for guidance.


What happens if my form is rejected?

If your form is incomplete or contains incorrect information, you may be asked to resubmit it.

Please make sure all information matches your official tax records.


Can I update my tax information later?

Yes.

If your tax status or personal information changes, you may be required to submit an updated form.


Can Tango provide tax advice?

No.

Tango cannot provide legal or tax advice. If you are unsure which form applies to you or how to complete it, please consult a certified tax advisor.

Helpful link:


Please note that some sections may already be automatically filled in by Payoneer and may not require manual input.

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